Frequently Asked Questions


Why Should I Choose Do It Right Carpet Cleaning?

1. We only use state-of-the-art truck-mounted equipment.
2. We are dependable & are always on time.
3. Our products are Eco-Friendly safe for children & pets.
4. We guarantee quick-drying times.
5. We provide free deodorizers & disinfectants.


Who Will Clean My Home or Business?

Each residential or Commercial assignment will be assigned a team of trained cleaners who will clean your space every time. Our employees are carefully screened and fully licensed, insured & uniformed. We provide regular quality check point inspections to ensure that everything is being done to your satisfaction. We take pride in providing a team that treats each job with integrity, thoroughness and will always respect your privacy.


How Do I Pay For Service?

Payments should be made at the time of the cleaning for each residential assignment. Customers may leave their payment in a designated place in the home, or pay the team manager directly if you are at home. For commercial cleaning service, payments are collected on the 15th and at the end of each month.

For residential cleaning services, cash payment is accepted and due at the time of cleaning.

Credit Card
For residential & commercial cleaning service, credit & debit card payments are accepted and due at the time of cleaning.


What Are Your Hours of Operations?

Our hours of operation are Monday through Saturday 8:00 am to 8:00 pm. However, we understand that the need of each Commercial assignment will vary per organization, so we are able to provide 2nd and 3rd shift coverage for each commercial account. We also provide 24-hour emergency water removal services.


What Preparation Is Necessary?

In order to guarantee the optimal time efficiency for what you are paying, we ask that you pick up toys, clothing and other items in order to make room for us to clean.


How Long Will It Take For My Carpet To Dry?

Do It Right Carpet has State-of-the-Art truck-mounted equipment which will cleanse and dry your carpet in a timely manner, not many carpet cleaning companies can do that.


Will the Cleaning Products Harm My Children and Pets?

We provide the latest Eco-Friendly Green cleaning solutions that are perfectly harmless and safe for children & pet environments.


Will Stains Return After My Carpets Has Been Cleaned?

Do It Right Carpet uses State-of-the-Art equipment & cleaning products which guarantees that spots and stains will not return once they have been cleaned from your carpet, floors & upholstery.


How Often Should I Get My Carpet Cleaned or Treated?

In homes or enviroments with children & pets, the carpet should be cleaned a minimum of 3 times a year. Twice a year is suitable for other less traffic environments.